Focus On Service Quality: Adapting Total Quality Management Principles To Services Marketing Education  

Oleh:

Carter, W. Richard

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Marketing Education vol. 16 no. 3 (Dec. 1994), page 32-44.
Fulltext: 32.pdf (1.88MB)

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali