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Connecting In Megaclasses: The Netnographic Advantage
Oleh:
O’Reilly, Norman J.
;
Rahinel, Ryan
;
Foster, Mary K.
;
Patterson, Mark
Jenis:
Article from Journal - ilmiah internasional
Dalam koleksi:
Journal of Marketing Education vol. 29 no. 1 (Apr. 2007)
,
page 69-84.
Topik:
megaclasses
;
online
;
forums
;
large classes
;
netnography
;
communication
;
marketing education
Fulltext:
69.pdf
(232.28KB)
Isi artikel
Large universities are increasingly offering marketing courses in classes of 300 or more students. Without access to the usual verbal and nonverbal cues, instructors in these megaclasses are disadvantaged in terms of their ability to respond to learners’ needs. As a result, marketing instructors have supplemented course infrastructure with technology to encourage communication. In seeking to better understand such communication, this study positions netnography as a marketing research technique that provides incremental advantages over other pedagogical methods through its support and enhancement of student learning. The authors provide specific recommendations for the adoption of netnography to marketing educators teaching megaclasses.
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