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Measure what matters : online tools for understanding customers, social media, engagement, and key relationships (2011)
Bibliografi
Pengarang:
Paarlberg, William T.
(Editor);
Paine, Katie Delahaye
(Editor)
Topik:
Measurement
;
Customer services--Research
;
Social media--Research
ISBN:
978-0-470-92010-7
Bahasa:
English
Penerbit:
John Wiley & Sons.
Tahun terbit:
2011
Jenis:
Books - Textbook
Lokasi:
Perpustakaan Pusat (Semanggi)
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201201001842
659.202854678 DEL m
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201201002730
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