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Running A Business Information Service For A Rural Community From A Public Library
Oleh:
Wallace, Eileen
Jenis:
Article from Journal - ilmiah internasional
Dalam koleksi:
Business Information Review vol. 20 no. 3 (Sep. 2003)
,
page 158-167.
Fulltext:
158.pdf
(348.71KB)
Isi artikel
The results of a case study of business information provision within Norfolk Library and Information Service (NLIS), UK is reported, with particular reference to the relationship between the Library system and the Business Link Norfolk Information Service. Particular attention is paid to the challenges faced by NLIS, in common with other UK public libraries, resulting from the competition between the resources needed for business information provision and those needed for other priority areas. The impact of the growth of a free Internet service and the electronic availability of publications on the provision of business information is assessed. A number of the issues that were found to be relevant to rural business information provision were also identified as being equally relevant library and information services in many other parts of the UK. A major area highlighted was the use or lack of use of information and communications technologies (ICT) by small and medium sized enterprises (SMEs). Many SMEs are failing to make adequate use of the Internet-based information being made widely available by UK Government departments and other organizations. Librarians and information professionals have developed profound skills in the use of electronic resources and CMEs must be made aware of the potentially rich resources that are currently being under-utilized. It is concluded that the SMEs need help in accessing the support agencies and programmes that will enable them to develop and this is one area where the partnership between business information users and public library systems, such as NLIS, can pay dividends.
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