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BukuJob Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and in-Role Behaviors (in Journal of Management, Vol. 17, No. 3)
Bibliografi
Author: Williams, Larry J. ; Anderson, Stella E.
Topik: Organizational Citizenship Behavior (OCB)
Bahasa: (EN )    
Penerbit: SAGE Publications     Tempat Terbit: London    Tahun Terbit: 1991    
Jenis: Article - diterbitkan di jurnal ilmiah internasional
Fulltext: 5978513.pdf (1.12MB; 65 download)
[Informasi yang berkaitan dengan koleksi ini di internet]
Abstract
Previous organizational citizenship behavior (OCB) research (a) has not demonstrated that extra-role behaviors can be distinguished empirically from in-role activities, and (b) has not examined the relative contributions of components of job satisfaction a nd organizational commitment to the performance of OCBs. Factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms ofOCBs. Hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCBs, but affective variables and organizational commitment were not significant predictors. The link between the present findings and previous research is discussed, as are directions for future research.
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