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The Effects of Situational Factors on In-Store Grocery Shopping Behavior: The Role of Store Environment and Time Available for Shopping(in The Journal of Consumer Research, Vol. 15, No. 4)
Bibliografi
Author:
Park, C. Whan
;
Iyer, Easwar S.
;
Smith, Daniel C.
Topik:
Hypotheses Development
;
Store Environment
;
Time Available For Shopping
Bahasa:
(EN )
Edisi:
March 1989
Penerbit:
The University of Chicago Press
Tempat Terbit:
Chicago
Tahun Terbit:
1989
Jenis:
Article - diterbitkan di jurnal ilmiah internasional
Fulltext:
2489539.pdf
(382.05KB;
1 download
)
Abstract
We conducted a field experiment to explore the effects of two situational factors,
store knowledge and time available for shopping, on consumers' grocery shopping
behavior. The results indicate that these two factors have an impact on such shopping
behaviors as failure to make the intended purchases, unplanned buying, brand
and product class switching, and purchase volume deliberation. The findings also
suggest that the information processing activities that mediate these relationships
differ across shopping conditions. Implications for managing the grocery store environment
that may advance current practice are offered.
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