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ArtikelMethodological Challenges of Collecting Evaluation Data From Traumatized Clients/Consumers: A Comparison of Three Methods  
Oleh: Patterson, Debra ; Adams, Adrienne E. ; Campbell, Rebecca
Jenis: Article from Journal - e-Journal
Dalam koleksi: American Journal of Evaluation vol. 29 no. 3 (Sep. 2008), page 369-381.
Topik: hard-to-find populations; responsive evaluation; participatory evaluation; rape; sexual assault
Fulltext: 369.pdf (84.55KB)
Isi artikelThis project integrates elements of responsive evaluation and participatory evaluation to compare three evaluation data collection methods for use with a hard-to-find (HTF), traumatized, vulnerable population: rape victims seeking postassault medical forensic care. The first method involves on-site, in-person data collection, immediately postservices; the second, telephone follow-up assessments, 1 week postservices; and the third, private, self-administered surveys completed immediately postservices. There are significant differences in response rates across methods: 88% in-person, 17% telephone, and 41% self-administered. Across all phases, clients gave positive feedback about the services they received and about all three methods of data collection. Follow-up analyses suggested that nonresponders did not differ with respect to client characteristics, assault characteristics, or nursing care provided. These findings suggest that evaluations with HTF service clients may need to be integrated into on-site services because other methods may not yield sufficient response rates.
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