| The field of performance measurement has evolved rapidly in the last few years with the development of new measurement frameworks and methodologies, such as the balanced scorecard, the performance prism, economic value added, economic profit, activity-based costing, and self-assessment techniques. This multi-disciplinary, international book draws together the key themes to provide an uptodate summary of the leading ideas in business performance measurement, theory, and practice. It includes viewpoints from a range of fields including accounting, operations management, marketing, strategy, and organizational behavior. The book will appeal to graduate students, managers, and researchers interested in performance measurement, whatever their discipline. |