Detail Journal Of Service Research vol. 2 no. 2 (Nov. 1999) Bibliografi Bahasa: (EN )    Year:: 1999    Bulan: 11    Edisi: Softcopy     Penerbit: SAGE Publications Jenis: Journal - ilmiah internasional [Lihat daftar eksemplar jurnal Journal Of Service Research] Artikel dalam koleksi ini The Productivity Of Intangible Factors Of Production: Some Measurement Issues Applied To Swedish Management Consulting Firms, halaman 123-137 The Relationship Between Product Quality And Revenue Per Available Room At Holiday Inn, halaman 138-144 Learning During New Banking Service Development: A Communication Network Approach To Marketing Departments, halaman 145-163 Perceived Relative Attractiveness Today And Tomorrow As Predictors Of Future Repurchase Intention, halaman 164-172 Time Styles And The Waiting Experience: An Exploratory Study, halaman 173-186 Mood Versus Service Quality Effects On Customers’ Responses To Service Organizations And Service Encounters, halaman 187-199 The Service Provider Switching Model (SPSM): A Model Of Consumer Switching Behavior In The Services Industry, halaman 200-218  Edit Artikel Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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