Guided Team Self-Correction: Impacts on Team Mental Models, Processes, and Effectiveness  

Oleh:

Smith-Jentsch, Kimberly A. ; Cannon-Bowers, Janis A. ; Tannenbaum, Scott I. ; Salas, Eduardo

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Small Group Research vol. 39 no. 3 (2009), page 303-327.
Topik: teams; mental models; guided team self-correction; debriefs; training; teamwork; team dimensional training
Fulltext: 303.pdf (137.31KB)

Isi artikel

This research investigated the effects of guided team self-correction using an empirically derived expert model of teamwork as the organizing framework. First, the authors describe the process used to define this model. Second, they report findings from two studies in which the expert model was used to structure the process of guided team self-correction. Participants were U.S. Navy command and control teams (25 in Study 1, 13 in Study 2). Results indicated that teams debriefed using the expert model-driven guided team self-correction approach developed more accurate mental models of teamwork (Study 1) and demonstrated greater teamwork processes and more effective outcomes (Study 2) than did teams debriefed using a less participative and chronologically organized approach that is more typical for these teams.

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