Detail Why You Need A Service Strategy   Oleh:  Davidow, William H. ; Uttal, Bro Jenis: Article from Bulletin/Magazine Dalam koleksi: STRATEGY & LEADERSHIP vol. 18 no. 1 (1990), page 10-14. Topik: strategy; service strategy Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: SS31 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Isi artikel “In all industries, when competitors are roughly matched, those that stress customer service will win.” Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Kembali

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