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Detail
ArtikelThe Effect of Output Controls, Process Control, and Flexibility on Export Channel Performance  
Oleh: Gilliland, David I. ; Bello, Daniel C.
Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Marketing (EBSCO) vol. 61 no. 1 (1997), page 22-38.
Topik: Performance; output controls; process control; export channel; performance
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: JJ94.1
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
    Lihat Detail Induk
Isi artikelThe authors examine international distribution channels in terms of the coordination processes that govern the relationship between export manufacturers and their foreign - based distributors. Although this relationship is mediated by market prices, manufacturers can enhance performance by relying on certain nonmarket forms of governance - control and flexibility -to manage their overseas channel better. The authors develop a model that examines both the contextual antecedents and the performance consequences of these nonmarket governance forms. One form of controls-output control - along with flexibility, is shown to enhance export channel performance, but another control form -p rocess control - has no performance effect.
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