Achieving friendly interactions: a study of service encounters between Korean shopkeepers and African-American customers  

Oleh:

Ryoo, Hye-Kyung

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Discourse and Society (Full Text) vol. 16 no. 1 (Jan. 2005), page 79-105.
Fulltext: Hye-Kyung Ryoo.pdf (115.76KB)

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