Linkage Between The Core Service and Academic Achievement  

Oleh:

Mohtar, Shahimi

Jenis: Article from Journal - ilmiah nasional - terakreditasi DIKTI
Dalam koleksi: Jurnal Manajemen Teknologi vol. 6 no. 2 (2007), page 159-168.
Topik: Education Service; Academic Achievement; Higher Learning

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: MM77 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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This study investigates the relationship between the core services with academic achievement in private institutions of higher learning. The core service is especially important to the institutions of higher learning in Malaysia as they are gearing themselves to become exportes of premier education services. A research framework was developed and hypothesis was posited and tested. Date was collected using the survey method. Survey questionnaires were hand-delivered to the respondents who volunteered to be participants in this study. A total of 331 representative samples of the population were obtained from the private institutions of higher learning by using the private institutions of higher learning directory as a sampling frame, after dropping numbers of private institutions of higher learning, which had ceased their operations. The date were analyzed by using descriptive statistics and inferential analysis. Statistical analyses used were the Pearson correlation and multiple regressions. Descriptive statistics were also employed. The result revealed that the core service has a relationship with academic achievement. THerefore, it deserves to be monitored and tailored appropriately in order to enhamce organizational performance through academic performance. In conclusion, this study provides an insight into further understanding on how to enhance organizational performance by implemanting excellent the core service management pratices and simultaneously gives on the academic achievement.

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