Information Sharing in Face-to Face, Teleconferencing, and Electronic Chat Groups  

Oleh:

Kimble, Charles E. ; Boyle, Edward S. ; Graetz, Kenneth A. ; Garloch, Julie L. ; Thompson, Pamela

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Small Group Research vol. 29 no. 6 (1998), page 714-743.
Topik: TELECONFERENCING; electronic chat groups; information sharing; teleconferencing
Fulltext: 714.pdf (2.59MB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: SS16 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Laboratory groups attempted to reach consensus on a simulated business problem. Members of 4 - person groups received information on whether three proposed systems met each of IO desired criteria. Cast as a hidden profile problem, the information was distributed unevenly within the group. Groups communicated using one ofthreeformats : face - to - face, teleconference, or electronic chat. As predicted, cognitive workload was significantly higher and fewer correct decisions were obtained in the electronic chat condition versus the other twoformats. The electronic chat medium limited participants' ability to coordinate and verify information. Electronic chat should be combined with collaboration technology or group ware that facilitates information storage, organization, and processing.

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