Detail A process-oriented assessment of the alignment of information systems and business strategy: Implications for IT business value Bibliografi Author: Tallon, Paul Patrick ; Kraemer, Kenneth L. (Advisor) Topik: BUSINESS ADMINISTRATION; MANAGEMENT Bahasa: (EN )    ISBN: 0-599-79700-2     Penerbit: UNIVERSITY OF CALIFORNIA, IRVINE     Tahun Terbit: 2000     Jenis: Theses - Dissertation Fulltext: 9974164.pdf (0.0B; 3 download) Abstract Although uncertainty continues to surround the question of payoffs from investment in IT, business executives continue to rank strategic alignment or the alignment of IS strategy with business strategy, as one of the most important issues they face. Researchers argue that strategic alignment and IT payoffs are linked in that an inability to realize sufficient value from IT is due in part to an absence of strategic alignment. Therefore, firms that are trying to improve IT payoffs may need to consider the degree to which IS and business strategies are aligned. While strategic alignment is usually seen as a measure of the extent to which IT supports the business strategy, this dissertation develops a two-dimensional definition based on IT shortfall (where IT fails to support the business strategy) and IT under-utilization (where business strategy fails to capitalize on existing IT capabilities). This definition is used to create a model depicting the determinants (management practices) and consequences (IT payoffs) of strategic alignment, from which we derive a series of hypotheses relating management practices to strategic alignment and strategic alignment to IT business value. In order to evaluate the model and hypotheses, we develop a process-oriented perspective on strategic alignment using a series of processes from the value chain that include planning and support, supplier relations, production and operations, product and service enhancement, sales and marketing support and customer relations. From this, we develop a set of three matching survey instruments to assess business strategy, IS strategy and IT payoffs at the process-level. Complete data for 63 firms was analyzed using partial least squares. The results of this analysis show that there is a positive relationship between strategic alignment and IT payoffs at the process-level, and that this relationship holds for all firms regardless of strategic intent for IT. Furthermore, management practices that produce cohesion between executives by, for example, allowing business executives to participate in IS planning or allowing IS executives to participate in business planning, contribute to improved strategic alignment. Finally, our analysis reveals an alignment paradox involving a tradeoff between strategic alignment and organizational flexibility. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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