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Detail
BukuAdaptation, performance and organizational learning in Japanese commercial banking
Bibliografi
Author: Cole, Robert E. (Advisor); Simeon, Roblyn
Topik: BUSINESS ADMINISTRATION; BANKING|BUSINESS ADMINISTRATION; MANAGEMENT|ECONOMICS; FINANCE
Bahasa: (EN )    ISBN: 0-591-32220-X    
Penerbit: University of California Press     Tahun Terbit: 1996    
Jenis: Theses - Dissertation
Fulltext: 9723186.pdf (0.0B; 11 download)
Abstract
Many theorists point out that effective adaptation has been the primary source of Japanese corporate success. In fact, recent discussions on organizational learning often refer to the technical and managerial innovations behind the competitive performance of Japanese companies. However, theorists rarely mention that the characteristics of the most effective Japanese organizations are noticeable mainly in the large dominant manufacturing concerns. This dissertation breaks new ground by researching the relatively secretive and understudied Japanese commercial banking sector. I focused especially on the managerial strategies and governmental policies which affected organizational learning and innovation in this now fast changing environment. I used the exploration-exploitation organizational learning approach to help analyze developments in the sector. James March (1989) and others have described exploration as the process of developing and accumulating new relationships, skills, and resources within and across organizations. Exploitation, on the other hand, refers to the strategic use of pre-existing relationships, skills and resources to carry out normal operations or to gain a competitive advantage. During 1994, I conducted in-depth interviews with many bank executives, researchers and specialists in Japan. I administered a detailed survey to 50 banks in various regions and collected archival data on the existing 139 commercial banks. I investigated the ways in which the banks use exploration and exploitation learning strategies in four main areas: inter-bank ties, human resource practices, technology management, and bank affiliate expansion strategy. I also analyzed how the contrasting regulatory and competitive pressures condition the choice and implementation of these strategies. Regression methods and some network analysis approaches were used to explore the role of strategy in core bank performance and innovative banking behavior. The findings indicate that technological advances and regulatory changes are causing significant variation in strategic choices and performance outcomes. The empirical evidence also bolsters the view that organizational learning and innovation benefit from the extensive web of inter-organizational linkages to other banks and private companies. Regression analysis supported the hypothesis that affiliate expansion which extends the core competence of the parent bank improve the level of innovative outcomes.
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