Initial Trust Formation in New Organizational Relationships  

Oleh:

Cummings, Larry L. ; Chervany, Norman L. ; McKnight, D. Harrison

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: The Academy of Management Review vol. 23 no. 3 (Jul. 1998), page 473-490.
Topik: relationship; initial trust formation; new organizational; relationships
Fulltext: AA11_23_03_Harrison McKnight.pdf (455.03KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: AA11.2 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Arguably, the most critical time frame for organizational participants to develop trust is at the beginning of their relationship. Using primarily a cognitive approach, we address factors and processes that enable two organizational parties to form relatively high trust initially. We propose a model of specific relationships among several trust - related constructs and two cognitive processes. The model helps explain the paradoxical finding of high initial trust levels in new organizational relationships.

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