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Hasil 1 - 19 dari 19 (0.40625 detik)
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BukuAchieving exellence through service managemen : proceeding 2nd Ubaya annual symposium on management, 16-17 Maret 2005  
Author: Rahayu, Siti (Narrator); Anandya, Dudi (Narrator); Murhadi, Werner R. (Narrator)
Penerbit: Surabaya: FE-UBAYA     Tahun terbit: 2005     Jenis: Books
BukuCustomer-driven services management  
Author: Balachandran, S.
Edisi: 2nd ed     Penerbit: New Delhi: Response Books     Tahun terbit: 2004     Jenis: Books - Textbook
BukuHandbook of services marketing & management  
Author: Swartz, Teresa A. (Editor); Iacobucci, Dawn (Editor)
Penerbit: Thousand Oaks: Sage Publications     Tahun terbit: 2000     Jenis: Books - Reference
BukuManaging in the Service Economy  
Author: Heskett, James L.
Penerbit: Harvard Business School Publishing     Tahun terbit: 1986     Jenis: Books
BukuProfessional services : text and cases  
Author: DeLong, Thomas J.; Nanda, Ashish
Penerbit: Boston: Irwin/McGraw-Hill     Tahun terbit: 2003     Jenis: Books - Textbook
BukuResearch methods in service industry management  
Author: Lee-Ross, Darren; Johns, Nick
Penerbit: London: Cassel     Tahun terbit: 1998     Jenis: Books
BukuService management : operations, strategy, and information technology  
Author: Fitzsimmons, James A.; Fitzsimmons, Mona J.
Edisi: 4th ed.     Penerbit: Boston: McGraw-Hill     Tahun terbit: 2004     Jenis: Books - Textbook
BukuService management : operations, strategy, and information technology  
Author: Fitzsimmons, James A.; Fitzsimmons, Mona J.
Edisi: 5th ed.     Penerbit: Boston: McGraw-Hill     Tahun terbit: 2006     Jenis: Books - Textbook
BukuService management : operations, strategy, and information technology  
Author: Fitzsimmons, James A.; Fitzsimmons, Mona J.
Edisi: 3rd ed +CD-ROM     Penerbit: McGraw-Hill     Tahun terbit: 2001     Jenis: Books - Textbook
BukuService management : operations, strategy, information technology  
Author: Bordoloi, Sanjeev; Fitzsimmons, James A.; Fitzsimmons, Mona J.
Edisi: 9th ed.     Penerbit: New York: McGraw-Hill Education     Tahun terbit: 2019     Jenis: Books - Textbook
BukuService management : operations, strategy, information technology  
Author: Bordoloi, Sanjeev; Fitzsimmons, James A.; Fitzsimmons, Mona J.
Edisi: 10th ed.     Penerbit: New York: McGraw-Hill     Tahun terbit: 2023     Jenis: Books - E-Book
BukuService management : an integrated approach  
Author: Gemmel, Paul (Editor); Looy, Bart Van (Editor); Dierdonck, Roland Van (Editor)
Edisi: 3rd ed.     Penerbit: Harlow: Pearson Education     Tahun terbit: 2013     Jenis: Books - E-Book
BukuService Management For Competitive Advantage  
Author: Fitzsimmons, James A.; Fitzsimmons, Mona J.
Penerbit: New York: McGraw-Hill     Tahun terbit: 1994     Jenis: Books - Textbook
BukuService management: operations, strategy, information technology  
Author: Fitzsimmons, James A.; Fitzsimmons, Mona J.; Bordoloi, Sanjeev
Edisi: 8th ed.     Penerbit: New York: McGraw-Hill     Tahun terbit: 2014     Jenis: Books - Textbook
BukuService management: operations, strategy, information technology  
Author: Fitzsimmons, James A.; Fitzsimmons, Mona J.
Edisi: 6th ed.     Penerbit: Boston: McGraw-Hill     Tahun terbit: 2008     Jenis: Books - Textbook
BukuService Operations Management  
Author: Schmenner, Roger W.
Penerbit: Englewood Cliffs: Prentice Hall     Tahun terbit: 1995     Jenis: Books - Textbook
BukuServices Management : An Integrated Approach  
Author: Looy, Bart Van (Editor); Dierdonck, Roland Van (Editor); Gemmel, Paul (Editor)
Penerbit: Pitman     Tahun terbit: 1998     Jenis: Books - Textbook

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