Advanced Search Title: Author: Topik: Mata Kuliah:  Penerbit:   Tahun terbit:  Jenis:   Format:  Lokasi:  All Ben & Nafsiah Mboi Collection BI Corner Frans Seda Collection Kees Bertens Collection Lab-Kom-FK Perpustakaan FK Perpustakaan PKBB Perpustakaan PKPM Perpustakaan Pusat (BSD) Perpustakaan Pusat (Semanggi) Perpustakaan RSAJ Pusat Penelitian HIV AIDS Fulltext:  All Hanya yang memiliki fulltext Hanya yang belum ada fulltext Search Hasil 1 - 19 dari 19 (0.28125 detik)   Select all      Kirim  Download Achieving exellence through service managemen : proceeding 2nd Ubaya annual symposium on management, 16-17 Maret 2005   Author:  Rahayu, Siti (Narrator); Anandya, Dudi (Narrator); Murhadi, Werner R. (Narrator) Penerbit: Surabaya: FE-UBAYA     Tahun terbit: 2005     Jenis: Books Customer-driven services management   Author: Balachandran, S. Edisi: 2nd ed     Penerbit: New Delhi: Response Books     Tahun terbit: 2004     Jenis: Books - Textbook Handbook of services marketing & management   Author:  Swartz, Teresa A. (Editor); Iacobucci, Dawn (Editor) Penerbit: Thousand Oaks: Sage Publications     Tahun terbit: 2000     Jenis: Books - Reference Managing in the Service Economy   Author: Heskett, James L. Penerbit: Harvard Business School Publishing     Tahun terbit: 1986     Jenis: Books Professional services : text and cases   Author:  DeLong, Thomas J.; Nanda, Ashish Penerbit: Boston: Irwin/McGraw-Hill     Tahun terbit: 2003     Jenis: Books - Textbook Research methods in service industry management   Author:  Lee-Ross, Darren; Johns, Nick Penerbit: London: Cassel     Tahun terbit: 1998     Jenis: Books Service management : operations, strategy, and information technology   Author:  Fitzsimmons, James A.; Fitzsimmons, Mona J. Edisi: 4th ed.     Penerbit: Boston: McGraw-Hill     Tahun terbit: 2004     Jenis: Books - Textbook Service management : operations, strategy, and information technology   Author:  Fitzsimmons, James A.; Fitzsimmons, Mona J. Edisi: 5th ed.     Penerbit: Boston: McGraw-Hill     Tahun terbit: 2006     Jenis: Books - Textbook Service management : operations, strategy, and information technology   Author:  Fitzsimmons, James A.; Fitzsimmons, Mona J. Edisi: 3rd ed +CD-ROM     Penerbit: McGraw-Hill     Tahun terbit: 2001     Jenis: Books - Textbook Service management : operations, strategy, and information technology   Author:  Fitzsimmons, James A.; Fitzsimmons, Mona J. Penerbit: McGraw-Hill     Tahun terbit: 1998     Jenis: Books - Textbook Service management : operations, strategy, information technology   Author:  Bordoloi, Sanjeev; Fitzsimmons, James A.; Fitzsimmons, Mona J. Edisi: 9th ed.     Penerbit: New York: McGraw-Hill Education     Tahun terbit: 2019     Jenis: Books - Textbook Service management : operations, strategy, information technology   Author:  Bordoloi, Sanjeev; Fitzsimmons, James A.; Fitzsimmons, Mona J. Edisi: 10th ed.     Penerbit: New York: McGraw-Hill     Tahun terbit: 2023     Jenis: Books - E-Book Service management : an integrated approach   Author:  Gemmel, Paul (Editor); Looy, Bart Van (Editor); Dierdonck, Roland Van (Editor) Edisi: 3rd ed.     Penerbit: Harlow: Pearson Education     Tahun terbit: 2013     Jenis: Books - E-Book Service Management For Competitive Advantage   Author:  Fitzsimmons, James A.; Fitzsimmons, Mona J. Penerbit: New York: McGraw-Hill     Tahun terbit: 1994     Jenis: Books - Textbook Service management: operations, strategy, information technology   Author:  Fitzsimmons, James A.; Fitzsimmons, Mona J.; Bordoloi, Sanjeev Edisi: 8th ed.     Penerbit: New York: McGraw-Hill     Tahun terbit: 2014     Jenis: Books - Textbook Service management: operations, strategy, information technology   Author:  Fitzsimmons, James A.; Fitzsimmons, Mona J. Edisi: 6th ed.     Penerbit: Boston: McGraw-Hill     Tahun terbit: 2008     Jenis: Books - Textbook Service Operations Management   Author: Schmenner, Roger W. Penerbit: Englewood Cliffs: Prentice Hall     Tahun terbit: 1995     Jenis: Books - Textbook Service success : lessons from a leader on how to turn around a service business   Author:  Kaplan, Daniel I.; Rieser, Cart Penerbit: John Wiley & Sons     Tahun terbit: 1994     Jenis: Books Services Management : An Integrated Approach   Author:  Looy, Bart Van (Editor); Dierdonck, Roland Van (Editor); Gemmel, Paul (Editor) Penerbit: Pitman     Tahun terbit: 1998     Jenis: Books - Textbook Halaman   dari 1

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