Advanced Search Title: Author: Topik: Mata Kuliah:  Penerbit:   Tahun terbit:  Jenis:   Format:  Lokasi:  All Ben & Nafsiah Mboi Collection BI Corner Frans Seda Collection Kees Bertens Collection Lab-Kom-FK Perpustakaan FK Perpustakaan PKBB Perpustakaan PKPM Perpustakaan Pusat (BSD) Perpustakaan Pusat (Semanggi) Perpustakaan RSAJ Pusat Penelitian HIV AIDS Fulltext:  All Hanya yang memiliki fulltext Hanya yang belum ada fulltext Search Hasil 1 - 20 dari 422 (0.796875 detik)   Select all      Kirim  Download An Analysis Of Service Performance Influence Towards Customer Satisfaction In Shaping Customer Loyalty (Case Study At X Restorant)   Author:  Pakpahan, Eka KA; Silitonga, Roland YH; Erikka, Metta Artikel dari Proceeding The 7th International Seminar on Industrial Engineering and Management (7th ISIEM) di Bali, March 11th – 13th, 2014  , page IM 17-22 Implementation Of Servqual And Triz Method To Improve Quality Service (Case Study : PT. JNE -Tiki Jalur Nugraha Ekakurir)   Author:  Erni, Nofi; Sriwana, Iphov Kumala; Yolanda, Wira Tri Artikel dari Proceeding The 7th International Seminar on Industrial Engineering and Management (7th ISIEM) di Bali, March 11th – 13th, 2014  , page QM 78-87 The Effort to Create Customer Engagement on Customer E-Banking   Author:  Rifai, Alimuddin Rizal; Wahyudi Artikel dari Jurnal Dinamika Manajemen vol. 7 no. 02 (2016)  , page 191-205 Exploring Service Quality Impacts on Customer Satisfaction in Military Medical Centres: Moderating Role of Perceived Value   Author:  Ismail, Azman; Ali, Mohd Helmi; Rose, Nur Ilyani Ranlan; Abdulla, Anis Anisah; Rosnan, Herwina Artikel dari Jurnal Dinamika Manajemen vol. 7 no. 02 (2016)  , page 149-165 Improving Customer Experience in Café Industry: A Framework for Delighting Customers   Author:  Sukwadi, Ronald; Yang, Ching-Chow; Mu, Pen-Po Artikel dari Asian Network for Quality (ANQ) Congress 2011, Ho Chi Minh City, Vietnam, 27-30 September 2011  , page 1-22 The Impact of Experiential Marketing on Word of Mouth (Wom) with Customer Satisfaction as the Intervening Variable   Author:  Muhammad; Artanti, Yessy Artikel dari Jurnal Dinamika Manajemen vol. 7 no. 02 (2016)  , page 182-190 “Quality components for the educational system: application of the kano model.”   Author:  Sahney, S; Banwet, D.K. Artikel dari ANQ Congress 19-22 October 2010 New Delhi  , page 1-15 101 cara meningkatkan kepuasan pelanggan ;101 Ways to boost customer satisfaction   Author:  Rahadjeng, Palupi T. (Translator); Foster, Timothy R.V. Edisi: cet.ke-3     Penerbit: [s.n]     Tahun terbit: 2001     Jenis: Books A Critical Review of the E-Satisfaction Literature   Author:  Chen, Qimei; Rodgers, Shelly; He, Yi Artikel dari American Behavioral Scientist vol. 52 no. 01 (Sep. 2008)  , page 38-59 A Longitudinal Analysis of Customer Satisfaction and Share of Wallet : Investigating The Moderating Effect of Customer Characteristics   Author:  Cooil, Bruce; Keiningham, Timothy L.; Aksoy, Lerzan; Hsu, Michael Artikel dari Journal of Marketing (EBSCO) vol. 71 no. 1 (Jan. 2007)  , page 67-83 A New Lecturer's Simple Guide to Quality Issues in Higher Education   Author: Rowley, Jennifer Artikel dari The International Journal of Educational Management vol. 9 no. 1 (1995)  , page 24-27 A Revised QFD to Meet the Needs of Multiple Customer Groups by Using Mitchell’s Stakeholder Theory   Author:  Yu, Chang-Hsi; Chen, Chi-Kuang; Chen, Wan-Hong; Chang, Hsiu-Chen Artikel dari ANQ Congress 19-22 October 2010 New Delhi  , page 1-18 A Study On Service Quality Of Hospital Websites And Its Influence On Service Value And Customer Satisfaction In Korea   Author: Cho, Chul-Ho Artikel dari Asian Network for Quality (ANQ) Congress 2011, Ho Chi Minh City, Vietnam, 27-30 September 2011  , page 1-22 A Study on the Method to Examine Factors in Deliciousness at Meals Considering Eating Situations   Author:  Yanagihara, Koji; Munechika, Masahiko; Sano, Masataka Artikel dari Asian Network for Quality (ANQ) Congress 2011, Ho Chi Minh City, Vietnam, 27-30 September 2011  , page 1-11 A Study on the Selection of ICT Services Focusing on the Function of Communication   Author:  Hayashi, Kazuki; Munechika, Masahiko; Sano, Masataka Artikel dari Asian Network for Quality (ANQ) Congress 2011, Ho Chi Minh City, Vietnam, 27-30 September 2011  , page 1-10 A Study on the Structural Model of Brand Image   Author:  Kagawa, Yohei; Munechika, Masahiko; Sano, Masataka Artikel dari ANQ Congress 19-22 October 2010 New Delhi  , page 1-10 A typology analysis of service quality, customer satisfaction and behavioral intentions in mass services (In managing service quality, Vol. 16, No. 2)   Author:  Olorunniwo, Festus; Hsu, Maxwell K. Penerbit: United Kingdom: Emerald Group Publishing Limited     Tahun terbit: 2006     Jenis: Article - diterbitkan di jurnal ilmiah internasional An Empirical Study On The Effect On Educarion Service Quality On Customer Satisfaction And Re-Purchase   Author:  Kim, Jie-Hyun; Ree, Sangbok Artikel dari Asian Network for Quality (ANQ) Congress 2011, Ho Chi Minh City, Vietnam, 27-30 September 2011  , page 1-8 ANALISA EFISIENSI KEPUASAN PENGGUNA SEPEDA MOTOR HONDA, YAMAHA, KAWASAKI, DAN SUZUKI DI JAKARTA MENGGUNAKAN METODE DATA ENVELOPMENT ANALYSIS (DEA) DENGAN MODEL ACSI   Author:  HARDIAN, VICKY; Hidayat, Trifenaus Prabu (Advisor) Penerbit: Jakarta: Program Studi Teknik Industri Fakultas Teknik Unika Atma Jaya     Tahun terbit: 2018     Jenis: Theses - Undergraduate Thesis Analisa Hubungan Antara Pelayanan Prima Dengan Customer Satisfaction Dan Trust (Studi Kasus : PT. Bank Mandiri (Persero), Tbk)   Author:  Prasetya, Wibawa (Advisor); T, OKTAVIANUS HENDRAWAN Penerbit: Jakarta: Program Studi Teknik Industri Fakultas Teknik Unika Atma Jaya     Tahun terbit: 2015     Jenis: Theses - Undergraduate Thesis  Awal  Sebelumnya  Berikutnya  Akhir Halaman   dari 22   Lompat

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