Creative Strategies for Connecting With Mature Individuals  

Oleh:

Nielson, John ; Curry, Kathy

Jenis: Article from Bulletin/Magazine
Dalam koleksi: The Journal of Consumer Marketing (lihat ProQuest Online) vol. 14 no. 4-5 (1997), page 310-322.
Topik: communication; advertising; communications; older consumers; relationship marketing

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ124.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

Marketers and advertisers have ignored the individuality and diversity of older consumers. Communicating, developing relationships and building loyalty with mature individuals is different. Based on market research done at American Express Financial Advisor and learning from other marketers, new principles have emerged on how to communicate with mature individuals. This learning goes beyond merely using larger point sizes. Traditional advertising techniques need to be inverted. There is a need to be conditional - allowing individuals the freedom to roam within a marketing or advertising concept according to their personal station in life. Time is not of the essence - consumers are “careful buyers who do their homework” ; they are "information hungry” and “have the time to investigate their purchases. Other points raised include the fact that arrogance does not sell, MTV quick - cut editing is out, and it is necessary to remember that "mature excitement” is different from "adolescent excitement.”

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