Managing Knowledge in Global Service Firms : Centers of Exellence  

Oleh:

Moore, Karl ; Birkinshaw, Julian

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: The Academy of Management Executive vol. 12 no. 4 (Nov. 1998), page 81-92.
Topik: KNOWLEDGE; managing knowledge; centers of excellence; global service firms
Fulltext: AA4_12-04_Karl Moore.pdf (2.31MB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: AA4.2 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Service firms that are global players benefit primarily from their ability to manage their proprietary knowledge, assimilating new knowledge from around the world, building new knowledge thriught the itneraction of professional employees and disseminating knowledge effectively theoughout the firm. Centers of excellence represent the best practice of managing knowledge. Formally charged with the responsibility of leveraging and / or making knowledge available throughout the firm, the center of excellence provides a local point for knowledge development and dissemination and replaces an old fashioned reliance on informal, word of mouth mechnaisms. However a center also raises substantial organizational and motivational challenges.

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