Why Sexual Harrasment Complaints Fall on Deaf Ears  

Oleh:

Rosen, Benson ; Peirce, Ellen ; Smolinski, Carol A.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: The Academy of Management Executive vol. 12 no. 3 (Aug. 1998), page 41-54.
Topik: sexual harassment; sexual harrasment; complaints fall; deaf ears
Fulltext: AA4_12-03_Ellen Peirce.pdf (3.05MB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: AA4.2 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Several high profile sexual harrasment cases have been reported in the news media recently. It appears that many organizations are slow to respond to internal complaints of sexual harassment, forcing victims to go outside the organization to seek redress through the court system. These failures to respond to complaints, what we have come to identify as the dear ear syndrome, is surprising in light of the well publicized costs to human resources, organizational reputation, and the bottom line. This paper investigates some of the factors and dynamics that contribute to organizational in action. Based on interviews of relevant literature, and recent media examples, we identify three themes that are assoicated with deaf ear syndrome : 1) inadequate organizational policies and procedures 2) managerial rationalizations and 3) inertial tendencies Fortunately a few responsive organizations provide examples of best practices.

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