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Detail
BukuConsumer Expectations Regarding Emerging Technologies
Bibliografi
Author: Ault, James T. (Co-Author); Gleason, John M.
Bahasa: (EN )    
Penerbit: Unika Atma Jaya     Tahun Terbit: 2006    
Jenis: Article
Fulltext: 99BSTS212.pdf (74.0KB; 3 download)
Abstract
This article reports the results of marketing research
that was undertaken as part of an information
technology prototype development project. The project
was devoted to the creation of a multimedia-based prototype
system to provide timely and accurate information
from government geographic information databases
to government decision makers and the general
public in an easy-to-use interactive visual format.
The general public (i.e., private citizens, schools, and
businesses?society in general) had to be able to access
the product via broadband-to-the-home (-business/-
school) technology. Because of significant time and
budget constraints, a satisficing approach to the marketing
research was adopted. This approach led to the
definition of several social categories of the general
public whose opinions were thought to be critical to
the commercial development of the prototype: (a) elementary
and secondary education leaders (both
technophiles and technophobes), (b) adults with a record
as early adopters of information technologies, (c)
adults with no previous interest in (or limited experience
with) information technologies, and (d) high
school students. Six focus groups were defined based
on these social categories. The results of the marketing
research devoted to information needs of the focus
group participants are reported, and implications related
to their expectations regarding emerging technologies
are discussed. The research suggests that expectations
in the portion of the market on which the
success of the technologies depend are often inconsistent
with the types of technologies that are being
developed for that market.
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