Determinan-Determinan Penentu Keberhasilan Penciptaan Suatu Pusat Informasi Pada Sektor Jasa Perbankan di Indonesia  

Oleh:

Sugioko, Sofian

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI - atma jaya
Dalam koleksi: BALANCE: Jurnal Akuntansi, Auditing dan Keuangan vol. 1 no. 1 (Mar. 2004), page 13-26.
Topik: PERBANKAN; end - user computing; information center; and information system success
Fulltext: hal 13-26.pdf (64.5KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ135.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

This study examines determinants of Information Center (IC) success defined as user satisfaction. The determinants are tested for their relationship to Information Center success and one another in order to evaluate which have direct impact on success and which operate indirectly. Data were gathered from 130 users of five banks and were used to developed a model of IC success. This study found that six of the eight determinants have a direct and significant impact upon IC success. These determinants are the quality of user - developed applications, user self - sufficiency, variety of services and facilitation of end - user computing. While the remaining determinants such as organizational commitment and quality of services do not have a significant direct impact on IC success. This model of IC success can guide researchers studying Information Center especially for establishing and operating Information Center.

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