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BukuAnalysis Persepsi terhadap Kualitas Jasa Layanan Produk Tabungan Bank X (Jurnal Ekonomi & Bisnis Vol.9, No.3, Tahun 2004)
Bibliografi
Author: Soelasih, Yasintha
Topik: NASABAH; PERCEPTION; BANK; VARIABLE; QUALITY OF SERVICE
Bahasa: (ID )    
Penerbit: [s.n]     Tempat Terbit: Jakarta    Tahun Terbit: 2004    
Jenis: Article - diterbitkan di jurnal ilmiah nasional
Fulltext: Analysis Persepsi terhadap Kualitas Jasa Layanan Produk Tabungan Bank X.pdf (249.22KB; 28 download)
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: RR-2334
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
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Abstract
A business and banking activities have a very close linkage. business activity may need be supported by a banking system. Similar to people's activities which have also a very close linkage with U banking system. We see that there are various methods offered by bank to attract people to be a customer of a bank. One of the method is lucky draw. But as we know, the people are more critical. They may not be interest in lucky draw. A bank, therefore, has to creation a good perception to its customers. In addition a bank has to improve its quality of services constantly, in facing a very high competition this moment.
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