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Analysis Persepsi terhadap Kualitas Jasa Layanan Produk Tabungan Bank X (Jurnal Ekonomi & Bisnis Vol.9, No.3, Tahun 2004)
Bibliografi
Author:
Soelasih, Yasintha
Topik:
NASABAH
;
PERCEPTION
;
BANK
;
VARIABLE
;
QUALITY OF SERVICE
Bahasa:
(ID )
Penerbit:
[s.n]
Tempat Terbit:
Jakarta
Tahun Terbit:
2004
Jenis:
Article - diterbitkan di jurnal ilmiah nasional
Fulltext:
Analysis Persepsi terhadap Kualitas Jasa Layanan Produk Tabungan Bank X.pdf
(249.22KB;
28 download
)
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
RR-2334
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Abstract
A business and banking activities have a very close linkage. business activity may need be supported by a banking system. Similar to people's activities which have also a very close linkage with U banking system. We see that there are various methods offered by bank to attract people to be a customer of a bank. One of the method is lucky draw. But as we know, the people are more critical. They may not be interest in lucky draw. A bank, therefore, has to creation a good perception to its customers. In addition a bank has to improve its quality of services constantly, in facing a very high competition this moment.
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