Detail Desain Produk Tabungan Bank, Harapan Nasabah dan Perbandingan dengan Produk Pesaing (Jurnal Ekonomi, Vol.XVI Oktober 2004) Bibliografi Author: Purba, Sylvia Diana ; Laksmidewi, Theresia Dwinita Bahasa: (ID )     Penerbit: Jurnal Ekonomi     Tempat Terbit: Jakarta    Tahun Terbit: 2004     Jenis: Article - diterbitkan di jurnal ilmiah nasional Fulltext: Desain Produk Tabungan Bank, Harapan Nasabah dan Perbandingan dengan Produk Pesaing.pdf (617.01KB; 5 download) Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: RR-2300 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Abstract Todays to win competition, banks are doing a great effect to improve their product quality. The quality of product like saving account can be indicated by customer perception based on the product atributes. If the product atributes can fulfil the customer expectation than its means that it has met the quality. This research describes how customer expectation to quality of saving account of a BUMN bank, and its performance to its competitors. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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