Explaining Citizen-Initiated Contacts With Municipal Bureaucrats Lessons from the Atlanta Experience  

Oleh:

Thomas, John Clayton ; Melkers, Julia

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Urban Affairs Review vol. 34 no. 5 (Mei 1999), page 667-690.
Topik: Citizen-initiated contacts; municipal bureaucrats; Atlanta
Fulltext: 667UAR345.pdf (80.47KB)

Isi artikel

Citizen-initiated contacts represent an important, yet perplexing, category of political participation. The authors attempt to provide a comprehensive explanation of when andwhy citizens initiate contacts. They draw from prior research to summarize knowledge about these contacts and the measurement problems that have plagued earlier research. To explore the bases for citizeninitiated contacts, they use survey data on contacts with various municipal departments of the city of Atlanta. Logistic regressions of 15 different types of contacts reveal perceived needs as the most consistently significant predictor of most types. The influence of socioeconomic status over contacting is indirect.

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