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Using Quality Management for Cultural Transformation of Chinese State Enterprises : A Case Study
Oleh:
Jenner, Richard A.
;
Appell, Allen
;
Baack, Jane
;
Hebert, Len
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
Journal of Quality Management vol. 3 no. 2 (1998)
,
page 193-210.
Topik:
symbol
;
quality management
;
cultural transformation
;
state enterprises
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
JJ55.1
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
Many studies have argued that the culture of Chinese state enterprises must first be transformed before they can implement TQM and related management techniques. This paper examines the experience of ten U. S. - China joint ventures in China. Although most of the JV s have experienced less than satisfactory performance, one of the JV s in the study, managed by Ingersoll - Rand, was able to substantially transform the culture of its Chinese partner through dedicated implementation of a TQM program.
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