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Job Analysis and The Socio Technical Approach to Quality : A Critical Examination
Oleh:
Stewart, Greg L.
;
Carson, Kenneth P.
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
Journal of Quality Management vol. 1 no. 1 (1996)
,
page 49-66.
Topik:
job analysis
;
job analysis
;
socio technical approach
;
quality
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
JJ55.1
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
Organizations in pursuit of quality have generally taken one of two paths. The traditional TQM path emphasizes managerial control over organizational systems, while the sociotechnical path seeks to deemphasize hierarchical control and transfer managerial functions to teams. Organizations structured around sociotechnical principles are less likely to have traditional jobs - relatively static sets of tasks independent of any particular individual. In contrast, employees, usually organized in teams, are often given only the broadest set of responsibilities and are asked to organize their own work. In such an environment, traditional forms of job analysis have very limited usefulness. This paper suggests ways in which job analysis may be developed in order to be useful in sociotechnical organizations.
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