Detail A Model of Individual and Organizational Factors Affecting Quality-Related Outcomes   Oleh:  Eddy, Erik R. ; Stone, Dianna L. Jenis: Article from Bulletin/Magazine Dalam koleksi: Journal of Quality Management vol. 1 no. 1 (1996), page 21-48. Topik: individualism; individual; organizational factors; quality -related outcomes Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ55.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Isi artikel This article integrates previous theory and research on work adjustment, individual performance, human relations, and high involvement systems to develop a model of the individual and organizational factors thought to affect quality - related outcomes. The model suggests that organizational values influence the design of internal organizational systems, and the degree of congruence between individuals and organizational systems influences the attainment of quality - goals. Furthermore, the model emphasizes that the success of a TQM system may depend on the congruence between organizational systems (e. g., human resources practices) and quality goals. A number of research propositions based on the model are offered to motivate future research on quality - related issues. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Kembali

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