Work Climate and Organizational Effectiveness : The Application of Data Envelopment Analysis in Organizational Research  

Oleh:

Gilbert, Patrick ; Gelade, Gary

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Organizational Research Methods vol. 6 no. 4 (2003), page 482-501.
Topik: ORGANIZATIONAL RESEARCH - QUESTIONNAIRES; data envelopment analysis; DEA; efficiency; organizaitonal effectiveness; organizational climate
Fulltext: 482.pdf (155.57KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: OO3.4 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

Previous research examining the climate -effectiveness relationhsip in organizations has largely failed to take due note of the complex multidimensional nature of organizational effectiveness. This article descrives the data envelopment analysis (DEA) technique for evaluating the relative efficiencies of organizations that consume multiple inputs and produce multiple outputs and demonstrates its application to organizational research. The use of DEA is illustrated by calculating the relative efficiencies of the branch offices in a retail banking network, and it is shown that measures of efficiency calculated using the DEA method correlate significantly with organizational climate as measured by employee's perceptions of operational and management practices. It is suggested that researchers studying the relationship between organizational effectiveness and the pscyhoclogy of the workplace should consider using DEA, especially when multiple dimensions of effectiveness are involved.

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali