Detail Ratings of Organizational Citizenship Behavior : Does The Source Make A Difference ?   Oleh:  Russell, Joyce E.A. ; Rush, Michael C. ; Barnard, Steve ; Allen, Tammy D. Jenis: Article from Bulletin/Magazine Dalam koleksi: Human Resource Management Review vol. 10 no. 1 (2000), page 97-114. Topik: CITIZENSHIP; organizational citizenship; behaviour; difference Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: HH7 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Isi artikel This study compared multiple ratings of the organizational citizenship behaviour (OCB) of managers obtained from three different sources : self, superiors, and subordinates. The results examining convergence across sources demonstrated that there were stronger correlations between ratings made by others (subordinates and superiors) than between ratings made by self and others. The results also indicated that there were mean level differences in ratings across sources. Specifically, ratings made by self and superiors were higher than were ratings made by subordinates. The results examining convergence within sources suggested that the reliability of OCB ratings based on a single rater were quite low ; however, reliability increased considerably when aggregating raters. Future research and implications are discussed. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Kembali

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