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The Cultural Matrix of Organizational Citizenship Behavior : Some Preliminary Conceptual and Empirical Observations
Oleh:
Organ, Dennis W.
;
Paine, Julie Beth
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
Human Resource Management Review vol. 10 no. 1 (2000)
,
page 45-60.
Topik:
matrix
;
cultural matrix
;
organizational citizenship behaviour
;
observations
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
HH7
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
This research considers the applicability and meaningfulness of the concept "Organizational Citizenship Behaviour” (OCB) across other cultures. As suggested by George and Jones, the context in which an organization operates may have as much or more to do with the occurrence of OCB as the more intensively studied antecedents in OCB literature (i. e.; satisfaction, commitment, disposition, perceived fairness). This article reviews the construct of OCB and its link to Human Resources, and offers a heuristic model relating two dimensions of culture to OCB. A small survey of 38 individuals from 26 different countries is presented as a way to begin looking at the issue of the global applicability of OCB. Aggregate and individual interview data are examined for leads toward identifying cultural variations on the incidence, perception, and encouragement of OCB.
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