Importance of Personality and Job-Specific Affect for Predicting Job Attitudes and Withdrawal Behavior  

Oleh:

LeBreton, James M. ; Melcher, Kathleen M. ; Binning, John F. ; Adorno, Anthony J.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Organizational Research Methods vol. 7 no. 3 (Jul. 2004), page 300-325.
Topik: PERSONALITY; relative importance; job attitudes; trait - based personality; constructs; dominance analysis
Fulltext: 300.pdf (193.34KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: OO3.6 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

This study explores the relative importance of trait - based personality constructs and a state - based job - specific affect construct for predicting job attitudes and withdrawal behaviours of incumbent customer service call center representatives (N = 150). Results based on three traditional indices of importance (i. e. squared correlation coefficients, squared standardized regression coefficients, and the product measure) yielded conclusions that were often inconsistent or ambiguous. In contrast, results based on two newer statistics (i. e dominance and epsilon) were reality interpretable and virtually identical to one another. Overall, emotional stability and job - specific affect emerged as important predictors of various withdrawal criteria, relative to other personality variables.

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali