Total Quality Manajemen Bagi Perusahaan dalam Era Globalisasi  

Oleh:

Utomo, Susilo

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI
Dalam koleksi: Widya: Majalah Ilmiah vol. 16 no. 167 (Aug. 1999), page 53.
Topik: total quality manajemen; globalisasi

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: MM47.14 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada	Lihat Detail Induk
Perpustakaan PKPM Nomor Panggil: W36 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada	Lihat Detail Induk

Isi artikel

A company capable of applying control management will have a great opportunity to win over other company competitors. It is able to produce better quality products with lower prices and provide efficient services, thus it provides better customer satisfaction. A quality control mangement is a system that is interrelated which provides mutual satisfaction towards their internal customers, while resulting in the same feeling of gratification of their external or buying customers.

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