KESIAPAN APARAT BIROKRASI  

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Jenis: Article from Journal - ilmiah nasional
Dalam koleksi: Populasi: Buletin Kependudukan dan Kebijakan vol. 13 no. 02 (2002), page 3-24.

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Perpustakaan PKPM Nomor Panggil: P61 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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The issue of public service provision has become more serious in Indonesia in line with increasing public awareness of the need for customer-oriented , public service delivery. The institutional capacity preparations and good quality human resources within the bureaucracy confines should back up endeavors in the direction of instituting a new public service delivery parp.digm, which among other things, should uphold the sovereignty of the user. Bureaucracy, a.s a public service institution, must be equipped with the ability to adopt the concept of an adaptive organization, which is a public service delivery institution always sensitive to any changes in the needs and environment of service users-the people.

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