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ArtikelBusiness Negotiations: Interdependence Between Discourse and the Business Relationship  
Oleh: Charles, Mirjaliisa
Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: English for Specific Purposes (Full Text) vol. 15 no. 1 (1996), page 19-36.
Fulltext: 15_01_Charles.pdf (996.6KB)
Ketersediaan
  • Perpustakaan PKBB
    • Nomor Panggil: 405/ESP/15
    • Non-tandon: tidak ada
    • Tandon: 1
 Lihat Detail Induk
Isi artikelThis study investigates the organisation and rhetoric of sales negotiations using a methodology that draws on both discourse analysis and business studies of negotiation. The main research question is "What are the rhetorical and organisational effects that changes in the non-linguistic business relationship context have on negotiation discourse?" The data - six authentic, audiorecorded British negotiations - is divided into two categories, New Relationship Negotiations (NRNs) and Old Relationship Negotiations (ORNs). Differences in the status-bound behaviour of the NRNs and the role enactment of the ORNs are noted and various strategies for saving professional face are analysed.
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