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Oleh:

Nasution, M. Nur

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI - atma jaya
Dalam koleksi: Jurnal Ekonomi dan Bisnis vol. 3 no. 1 (Feb. 2003), page 57-66.
Topik: Continuous Improvement; Customer Satisfaction

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ100.3 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Every industry or organization must commit to make a change or improvement due to the pressure from internal and external environment if it is not, then the existence of industry will be threatened to collapse. It is acknowledged that all methods and work process improvement will provide a variety of benefits or outcomes namely; quality improvement, low costs, high productivity, low price, high market shares, guarantee of survival industry, wide work field, and work satisfaction.

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