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Detail
BukuThe Big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Bibliografi
Author: Carlaw, Peggy ; Deming, Vasudha Kathleen
Topik: CUSTOMER SERVICES - TRAINING GAMES; TRAINING GAMES - CUSTOMER SERVICES
Bahasa: (EN )    ISBN: 0-07-077974-0    
Penerbit: McGraw-Hill     Tempat Terbit: New York    Tahun Terbit: 1999    
Jenis: Books
Fulltext: The Big Book of Customer Service Training Games.pdf (2.67MB; 0 download)
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: 658.812 CAR b
    • Non-tandon: 2 (dapat dipinjam: 0)
    • Tandon: tidak ada
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