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The Big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Bibliografi
Author:
Carlaw, Peggy
;
Deming, Vasudha Kathleen
Topik:
CUSTOMER SERVICES - TRAINING GAMES
;
TRAINING GAMES - CUSTOMER SERVICES
Bahasa:
(EN )
ISBN:
0-07-077974-0
Penerbit:
McGraw-Hill
Tempat Terbit:
New York
Tahun Terbit:
1999
Jenis:
Books
Fulltext:
The Big Book of Customer Service Training Games.pdf
(2.67MB;
0 download
)
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
658.812 CAR b
Non-tandon:
2 (dapat dipinjam: 0)
Tandon:
tidak ada
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