Detail Induk The Big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers (1999) Bibliografi Pengarang: Carlaw, Peggy; Deming, Vasudha Kathleen ISBN: 0-07-077974-0 Bahasa:  English Penerbit: McGraw-Hill Tahun terbit: 1999 Jenis: Books Lokasi: Perpustakaan Pusat (Semanggi) Filter berdasarkan Nomor IndukNomor PanggilFormatKet. Letak: Filter No. Nomor Induk Nomor Panggil Tandon Format Thn. Cetak Ket. Letak Status 1 2003/00332/P 658.812 CAR b No       Lost 2 2005/00839/P 658.812 CAR b No     Perpustakaan Weeded  Back

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