Deception and the interactional dynamics of suspect-victim mediation: a business fraud case  

Oleh:

Larassati, Anisa ; Setyaningsih, Nina ; Widya Suryaningtyas, Valentina

Jenis: Article from Proceeding
Dalam koleksi: KOLITA 16: Konferensi Linguistik Tahunan Atma Jaya Keenam Belas Tingkat Internasional, page 78-82.
Topik: Deception; fraud; interactional dynamic; mediation; suspect; victim
Fulltext: 78-82 Anisa Larassati, Nina Setyaningsih, Valentina Widya Suryaningtyas_Edited.pdf (279.73KB)

Isi artikel

One of the most challenging tasks of police investigators is to seek the truth from the information gained during the interrogation (or interview), while on the other hand, the conflicting parties often have ‘their own version of truth’. In some cases, such as business fraud, mediation can be conducted before conflicting parties proceed the lawsuit. In this kind of situation, during which deception and contradicting information may be given, police investigators should act as neutral interrogator and mediator. While processing the flow of information, they should listen carefully to the stories presented by the parties involved. This research explores the language used by a police investigator and two parties involved in a business fraud during the mediation process. The data were taken from an audio recorded mediation conducted by the head of criminal investigation unit in Central Java. They were then transcribed and analyzed qualitatively. The business fraud with the total loss of 3.5 billion rupiah had been reported by the victim on Monday, 16 October 2017. Instead of immediately processing the police report, the head of criminal investigation unit decided to conduct a mediation for both parties. He listened carefully to the stories presented by both parties, made some evaluations based on their stories, and gave some suggestions regarding the case during this mediation process. The victim, who seems to have limited knowledge on law and its system, was suggested to seek help from a lawyer. He introduced a lawyer to the victim and suggested them to discuss and decide whether they want to proceed the case as a criminal or civil case. Since neutrality is the key point in this process, he refrained from using the word such as ‘fraud’ or ‘lie’. He repeatedly emphasized that the police are in neutral position and required that the following mediation involving discussions among the victim, the suspect, and the lawyer should be conducted outside of his office. While the suspects were interrogated, some hints of deception were found in their answers such as short answers, pronoun changes, giving related external associations, repetition, and unexplained lapses of time (MacDonald & Michaud, 1992; Shuy, 1998; Bachenko, et al., 2008).

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