Cross-cultural communication competency in business interaction: a theoritical study  

Oleh:

Kartikawangi, Dorien ; Temaluru, Yohanes ; Unaradjan, Dominikus Dolet

Jenis: Article from Proceeding
Dalam koleksi: Cross-Cultural Communication Conference 2016: 28-29th January 2016 Bangkok, Thailand, page 149-160.
Topik: cross-cultural communication; human resource; communication psychology
Fulltext: Cross Cultural Communication Conference - p149.pdf (516.39KB)

Isi artikel

The heightening of business globalization provides pressure, by itself, for organizations to be enabled to compete. One of the main supports in winning against the competition is the ability to communicate cross-culturally, which members of the organization must possess. This paper theoretically studies the conceptual competence of cross-cultural communication in business interactions. The main study from the perspective of communication is supported by the human resources management perspective. The result of the study shows that cross-cultural communication competency is a competitive advantage for an organization in global business competition. Therefore, human resources management needs to pay attention to the cross-cultural communication competency of its members in developing strategic organization management. Based on the research findings, a model of the interrelated concepts of human resource management and cross culture communication is proposed.

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