The Role of Quality of Work Life as a Predictor of Counterproductive Work Behavior  

Oleh:

Suyasa, P. Tommy Y. S.

Jenis: Article from Journal - ilmiah nasional - terakreditasi DIKTI
Dalam koleksi: Anima Indonesian Psychological Journal vol. 32 no. 3 (Apr. 2017), page 169-183.
Topik: counterproductive work behavior; interpersonal behavior; organizational system; quality of work life; supervisory; perilaku kerja counterproductive; interpersonal; sistem organisasi; kualitas kerja dan kehidupan; supervisi
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Counterproductive work behavior (CWB) is work behavior that violates the rules/norms (written or unwritten) that could potentially harm an organization or members of an organi-zation. This study aimed to explain CWB based on the condition of the quality of work life (QWL). CWB can be negative behavior towards co-workers/supervisors/subordinates in the workplace (CWB-I) and can be either negative behavior towards tasks/rules/organizati-onal system (CWB-O). Participants in this study were the members of National Police. The number of participants was 305 people. Based on the analysis, the better the quality of rela-tionships with supervisors (supervisory), the implementation of work culture (constitution-alism), the quality of relationships with co-workers (co-worker), and the quality of tasks/ responsibilities (promotion), the lower the CWB-I. Meanwhile, the lower levels of CWB-O were predicted by the promotion of quality of relationships with supervisors (supervisory). The study raised a further question concerning why the higher quality of/balance between work and private life (work life balance) led into the higher levels of CWB-I.

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