The Applications of Decision Support System (DSS) among the Top Corporations in Metro Manila and its Perceived Advantages and Disadvantages  

Oleh:

Ong, Harvey T.

Jenis: Article from Proceeding
Dalam koleksi: SIBR-Thammasat 2014 Conference on Interdisciplinary Business & Economics Research June 5th- 7th, 2014 di Emerald Hotel Bangkok, page 1-10.
Topik: Decision Support System; Information System; DSS; IS
Fulltext: V - b14-100.pdf (74.97KB)

Isi artikel

“To design, implement, and use a DSS, several groups, or roles, must be involved. These roles include : use, managerial designer, technical designer, and model builder…” – Hossein Bidgoli (Bidgoli, 2012) The application of the Information System (IS) in different corporations is to provide complete, timely and accurate business transaction processes. There are many types of Information System, one of them is Decision Support System (DSS). DSS supports managers on decision making, and to provide information and decision support techniques needed to solve specific types of business problems. Majority of companies in Metro Manila are now using DSS, and it supports them in all stages of decision making. The research design used was descriptive. The data gathered from the respondent companies thru survey was used for analysis. The application of the Decision Support System (DSS) in different organization is to support their business transaction, it support managers to analyze important data in able to come up with a good decision making. Based on the finding results, only 29 companies or 33.72 % (out of 86 companies) claimed that they are using Decision Support System (DSS). They used DSS to provide them important information and decision support techniques which needed to solve specific types of problems. Many companies were using DSS to distribute reports to their different departments (11.63%), to forecast trends (11.63%), sales and budgets (8.14%), to make the data concise and accurate (6.98%), to support decision making (6.98%), to facilitate on management reporting (5.81%), to calculate the risk and return (3.49%), and to compile information (3.49%). The proponent also found out that there’s more perceived advantages compared to disadvantages of using DSS by the top corporations in Metro Manila.

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