Design Of Performance Measurement System In Engineering Department Based On Maintenance Scorecard Framework And Omax Model: A Case Study Of Global Sanitary Ware Company  

Oleh:

Kosasih, Wilson ; Ariyanti, Silvi ; Sukamto, Nathan

Jenis: Article from Proceeding
Dalam koleksi: PROCEEDING The 8th International Seminar on Industrial Engineering and Management (8th ISIEM). Atria Hotel & Conference, Malang, Indonesia March 17 – 19, 2015, page IM-90.
Topik: maintenance scorecard; objective matrix; key performance indicator.
Fulltext: Paper 81 Wilson Kosasih - Tarumanagara University.pdf (517.5KB)

Isi artikel

This paper describes how to design a performance measurement system based on the maintenance scorecard (MSC) framework and objective matrix (OMAX) model. The study was conducted in the engineering department of PT XXX Tbk. PT XXX Tbk is a global manufacturing company that produces sanitary wares and plumbing hardwares. The purposes of this research are: to design the appropriate key performance indicators; to measure current performance, and create a plan of action for improvement. The results of this study identified 21 KPIs, which consists of four KPIs for productivity perspective, three KPIs for cost-effectiveness perspective, two KPIs for safety perspective, three KPIs for quality perspective, three KPIs for environmental perspective, and six KPIs for learning perspective. The average value of current performance measurement is 5.307 with rating scale 1-10. In the end, there were 32 proposed action plans to improve performance in this department.

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