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A Propose Online Process of Certificate of Time Deposit (CTD): A Delphi Approach
Oleh:
Gutierrez, Alexander V.
Jenis:
Article from Proceeding
Dalam koleksi:
The 14th Asia Pacific Industrial Engineering and Management Systems Conference (APIEMS), 3-6 December 2013 Cebu, Philippines
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page 1-6.
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Fulltext:
1262.pdf
(177.47KB)
Isi artikel
The study aims to propose an online process of certificate of time deposit (CTD) which covers pre-termination and termination to improve the service quality of branch banking operation. The study uses Delphi method where experts in the field of branch banking operations were interviewed to validate the effectiveness of the propose process. As of present there is no online processing of CTD and is yet to be done in branch banking in the Philippines.
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