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Detail
ArtikelJust Say No to Costly Clients  
Oleh: Danziger, Elizabeth
Jenis: Article from Bulletin/Magazine
Dalam koleksi: Journal of Accountancy vol. 187 no. 6 (1999), page 45-52.
Topik: CLIENT; costly clients
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: JJ85.8
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
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Isi artikel"Accentuate the positive, eliminate the negative." These are lyrics to live by if your firm has clients who cost you more than they could ever pay. A costly client is one who detracts from your productivity, profitability or peace of mind, and he - or she - should be mustered out of a survival - minded CPA's client base. The costliest clients are those who don't pay their bills or who pose high litigation risks. Unpleasant clients also take a toll on your staff's morale. Even worse, they tend to reproduce - by referring others like themselves. Difficult clients can cost you indirectly, too. The time you spend on an unprofitable client is time not spent on a profitable one. For many CPA s, the idea of turning away business is nothing short of heresy. CPA s traditionally have learned to live with their costly clients. However, more and more managing partners are discovering the benefits of winnowing their firm's client base as a practice management tool. These CPA s are divesting those clients whose business does not help the firm reach its long - term strategic goals.
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