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Development Of Decision Support System For Selecting Quality Management Systems And Management Tools
Oleh:
Sukkarn, Saranya
;
Thawesaengskulthai, Natcha
Jenis:
Article from Proceeding
Dalam koleksi:
Proceeding The 7th International Seminar on Industrial Engineering and Management (7th ISIEM) di Bali, March 11th – 13th, 2014
,
page DSS 13-19.
Topik:
Decision Support System
;
MCDM
;
Quality Management Systems (QMS) And Management Tools
Fulltext:
Paper 12 Saranya Sukkarn Chulalongkorn University.pdf
(359.24KB)
Isi artikel
The purpose of this study is to develop a decision support system for the selection of QMS and management tools. The combination of ANP and TOPSIS are used for multi-criteria decision making technique in selecting QMS techniques. ANP determines the relative weights of multiple evaluation criteria while the modified TOPSIS approach was used to rank the alternatives. For the management tools selection, the matrix diagram of the tools benefits and process step is employed. The paper illustrates how the proposed approach was applied to a problem
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